ROMA G. VELASCO
PRODUCT MANAGER  |  Integrated Work

​EXPERIENCED in the field of operations, product design/development, education, human resources, marketing communications, health/human services, community management and property management. Provides effective office management and efficient workflow through practical and intelligent distribution of resources. Demonstrates excellent B2B and B2C relationship management through excellent client / partner / business satisfaction, exceptional support and communication. Performs strategic marketing, successfully achieving company goals and objectives through various marketing techniques using the latest advertising and promotional trends. Competent in handling a variety of duties while maintaining quality results. A team-player, critical-thinker, and problem-solver applying logical solutions in conjunction with company culture.

Outside work, I train and participate in various sports such as rock and ice climbing, running, cycling, and triathlon. Sports has been a huge part of my growth personally and professionally from motivation, goal orientation, goal setting, success, failure, hard work, teamwork, resilience, courage, and self-efficacy. There's so much about sports performance that can be transferred to other aspects of our lives such as work and personal life.
Travel photos @touringtomato
​Also, check me out @romagvelasco

Experience

Education

Master of Arts in Human Performance Psychology
Regis University

CERTIFICATE in Peace Officer Standard Training
Lake Region State College

Bachelor of Science in Psychology and Secondary Education Major in Values Education
University of the City of Manila

Key Projects & Experiences

summary
  • Manage and lead the development and design of new and existing products and services offered by the company by working with the executive, business development, and marketing teams.
  • Managed and led the planning, development, implementation of operational systems and processes -- from emergency action plans to IT/operating systems.
  • Project coordinator for numerous Health Resources and Services Administration (HRSA)-sponsored Peer Learning Team including Primary Care Association (PCA) CEOs, Value-Based Care, Health Center Controlled Network (HCCN) Leaders, Health Center Leaders, Quality Improvement, Communicating Health Center Value, Health Center Practice Transformation, Health Center Finance and Reimbursement, and Workforce Development. 
  • Managed a supportive housing community and worked with individuals who have faced homelessness and the enduring obstacles to maintaining and improving quality of life that they encounter.
  • Supervised the Community Assistant and Supportive Services Manager, and coordinated with other service agencies and service providers such as the local police department, behavioral health centers and other housing authorities.
  • Managed an 82-unit Low-Income Housing Tax Credit property; two 60-unit Low Income Housing Tax Credit, senior housing; and a 30-unit Low-Income Housing Tax Credit, multi-family housing. Qualified and processed Section 8 Vouchers and Project-based Vouchers. Followed and maintained compliance with Low Income Housing Tax Credit (LIHTC), Housing and Urban Development (HUD), and the Fair Housing Act. 
  • Led the construction and renovation projects of an 82 unit, 3-level occupied building working closely and coordinating with vendors, contractors, and the construction team. Managed logistics, scheduling, and resident-related activities during the construction project. Qualified all residents as the campus became a Low-Income Housing Tax Credit property in November 2016 and complied with investor deadline.
  • Acted as liaison with different local agencies in providing community resources and referrals to clients / residents. Organized meetings and events for the community, bringing in resource speakers and agencies that can provide support, resources, and services to clients / residents.
  • Consulted for and worked with various companies from technology start-ups to performance coaching teams on marketing communications, branding, and online presence. Built/redesigned company websites, social media accounts, and online content as well as shot, edited, and created promotional materials such as brochures and videos.
  • Worked with adult learners and students who just completed their GED. Taught college-level courses in general education and business such as General Psychology, Psychology of Success, Advanced Business Computer Applications and Marketing Awareness. 
  • Worked for an early childhood education center in the Philippines as a Teacher-Facilitator for their after-school program, Galileo Enrichment Learning Program, teaching English / Reading and Mathematics to students ages three to 12. Increased the number of enrollees. Enhanced the learning experience of students through improved academic performance. Implemented and directed the curriculum based on the learning needs of every student. Conducted Parent-Teacher conferences every quarter and maintained student performance reports. 
  • Worked for an early childhood education center in Longmont, Colorado as an assistant pre-school teacher for infants to children ages 6.
  • Worked as a medication & nurse assistant for a local assisted living facility in Mountain, North Dakota and spent majority of my assignment in the memory care unit. ​​
industries
Product Manager | 05.2018 – Present
Integrated Work

Community Manager | 07.2015 – 05.2018
Longmont Housing Authority

Consultant/Success Coach | 01.2016 – 05.2018
Tetro Performance LLC

Adjunct Faculty | 08.2014 to 06.2017
IBMC College

Co-Founder/Marketing Communications | 08.2014 to 08.2015
VERDi Sustainability Consultants

Marketing Communications Consultant | 02.2015 to 06.2015
From Technology Startups to Performance Coaching Teams

Security & Surveillance Officer | 09.2014 to 08.2015
Lockheed Martin *Secret Clearance through OPM*

Marketing Communications Manager | 06.2014 to 06.2015
TinkerMill - Longmont Makerspace

Assistant Preschool Teacher | 06.2013 to 08.2014
Primrose School of Longmont, Colorado

Medication & Nurse Assistant | 04.2012 to 05.2013
Borg Pioneer Memorial Homes, Mountain, North Dakota

Human Resource, Administrative, & Marketing Coordinator | 05.2008 to 03.2010
Sacred Heart School - Sun Valley

Teacher-Facilitator | 05.2008 to 03.2010
Sacred Heart School - Sun Valley / Galileo Enrichment Learning Program

Skills

PRODUCT MANAGEMENT
product ideation; product design; strategic planning and operations; communication and collaboration with team and stakeholders; market assessment; product development; resource allocation; user testing; forecasting and success metrics; pricing and revenue research; implementation; promotion; customer support; user experience research; product road map; and product end of life
FINANCE MANAGEMENT
 budgets, expense reports, AP/AR, ongoing expense management, cash/check handling, deposits, vendor proposal evaluation and selection
operations management
operating system management, building & designing operations manual, operational plan, systems and processes, emergency action plan
project management
project coordination, project tracking, events planning, logistics
CONTENT MAnagement
creating / editing / posting / updating website and social media content, graphic design, video content creation, social media calendar management
human resource
recruitment, performance evaluation, employee training & development, employee relation, scheduling, conflict resolution, mediation
marketing communications
product knowledge, product presentation, customer service, B2B, B2C, person-to-person, electronic, online, social media, webinar, eNewsletter,  graphic design, photography, videography, photo & video editing
applications
Sharepoint / Office 365, OSx, MS Office, iWork, Android, iOS, Adobe Suite, Adobe Photoshop, Inkscape,  Adobe Lightroom, Google Business Suite, Adobe Illustrator, Adobe InDesign
web
CMS / Content Management System, CRM / Customer Relation Management Systems,  Email Marketing Services, Social Media Management System, Social Media, Google Analytics, Google Adwords, Facebook Ads
languages
Languages: Tagalog [fluent], English [fluent], Japanese [N4-level], Spanish [A2-level]  |  Programming Language:: CSS, HTML, Javascript
PROPERTY MANAGEMENT
Section 8 Voucher, Project-based Voucher, Low Income Housing Tax Credit (LIHTC), Housing and Urban Development (HUD) Compliance, Fair Housing Act Compliance, HMS / HAB Inc., Yardi Voyager

Outside Work